Team Spotlight: Meet Chief Broadband Officer Will Ersing

Will Ersing

Hudson's Chief Broadband Officer (CBO) Will Ersing, a Hudson native, utilizes his 14 years of IT experience to manage the City of Hudson's fiber-optic broadband service Velocity Broadband. Ersing was an integral part of building the service from the ground up, and in turn securing Hudson's spot as one of Ohio's first Gigabit cities.

What does a Chief Broadband Officer do?

As a CBO I facilitate the day-to-day oversight and future direction of Velocity Broadband, the City of Hudson’s fiber-optic broadband service. My three primary duties are making sure the daily operations are running smoothly, coordinating staff and resources to address customer requests, and planning for the future of Velocity Broadband. The telecom and internet market is always adjusting as new technology becomes available and old technology becomes unsupported, therefore my role is to work with City staff, Council, and most importantly our customers to make sure Velocity Broadband is at the forefront of emerging technology.

What's your favorite part of your job?

I have two favorite parts - working with current and future customers to solve their internet and connectivity issues, and getting outside with our crews to find more efficient and effective ways to deliver our services.

What big projects are you working on right now?

Right now we have many projects going on. The first and foremost is continuing to connect businesses that are along our fiber route and making sure our services are delivered on time. The second project involves working with our vendors and outside crews to look at ways we can add more resiliency and reliability into our network. Our entire team is about to kick off our third project which is to evaluate the current department operations. Our team will be looking at software and workflows to make sure we are efficient, effective, and capable of scaling to fit the future needs of the business. The fourth and final project is the residential initiative that is currently being evaluated by a special citizens committee. While my role in the committee is limited, it is my goal to ensure they have all the information they need. I plan to have my team and Velocity Broadband ready to go in the direction the committee recommends to Hudson City Council.

Favorite thing to do outside of work?

While it depends on the time of year, I enjoy getting outside to bike or hike in the national park, brewing beer, jumping in the car for a Sunday drive, or getting to spend any amount of time playing with my one-year-old daughter. When I do have some free time and nothing to do, I’ll setup software and hardware to try and come up with problems to solve or I’ll grab a a bowl of Cheez-Its and binge watch something on Netflix.

Fun fact about you?

My wife and I are big foodies and we love to go out for drinks and appetizers when we get the opportunity. It’s a bonus if the restaurant or bar has a really warm indoor atmosphere in the winter or an outdoor patio in the summer and fall.